Shipping policy
Shipping Policy
Last updated: 1 March 2026
Order Processing
Once your order is placed, you will receive an automatic confirmation email with your order number.
All orders are processed and dispatched within 1–2 business days.
During busy periods or high-demand product launches, order preparation time may be slightly extended — we’ll always do our best to ship your order as soon as possible.
Where We Ship From
We work with several trusted logistics partners and fulfillment centers across Europe and internationally to ensure product availability and the best prices for our customers.
Depending on the item you order, your parcel may be shipped from one of our partner warehouses.
All parcels are handled by reliable carriers and come with full tracking.
Shipping Times
We deliver orders in collaboration with multiple logistics partners, allowing us to keep prices fair and ensure access to a wide range of products.
Most parcels arrive within 7–12 business days from dispatch.
In rare cases (such as seasonal promotions or high demand), delivery may take slightly longer.
Once your parcel is on its way, you’ll receive a tracking number by email so you can monitor your delivery at any time.
Shipping Costs
Free Standard Shipping – $0.00
Premium Insured Shipping – $4.99
Free shipping applies automatically at checkout for all standard deliveries.
Multiple Item Orders
If your order contains multiple items, they may be shipped separately to ensure faster delivery.
This does not affect your total shipping cost.
Delivery Guarantee
All parcels are fully insured and covered by our delivery guarantee.
If your order is delayed or lost, please contact our customer support team — we’ll take care of it right away by arranging a replacement or a full refund.
Contact Us
Have questions about shipping or your order status?
Reach out to us anytime at:
contact.chicglowy@gmail.com
Thank you for shopping with us!
Your purchase supports a small team that works every day to ensure every order arrives safely and on time.